FAQ
✧ Do I need the Brush Cleaner Jar and MagicFibre Towel?
Why settle for random bowls and paper towels when you can have the GlowOff Brush Cleaner Jar and MagicFibre Towel? Our compact, portable jar is designed to keep your cleaning routine neat and efficient, so you don’t have to rummage for something to hold your cleaner.
The MagicFibre Towel is made with specially designed fibres that work to lift makeup residue from your brushes faster and more effectively without damaging the bristles.
The fibres are so efficient that you’ll use less cleaning product, as the towel holds onto the solution. It’s soft, luxurious, and large—perfect for a quick, flawless finish.
These two tools are made to work seamlessly with your Instant Makeup Brush Cleaner, giving you a faster, cleaner, and more enjoyable brush-refreshing experience.
Once you try them, you’ll wonder how you ever cleaned your brushes without them!
✧ How much cleaner should I use?
A little goes a long way! Pour only a small, shallow amount of the formula into the Brush Cleaner Jar—just enough to dip the tip of your brush.
Overusing the cleaner won’t make the process more effective and may lead to excess liquid on the bristles.
✧ How far should I dip my brush into the solution?
Only dip the tip! Avoid soaking the ferrule (the metal part) of your brush, as this can loosen the bristles over time and shorten the lifespan of your brushes.
✧ Why do my brushes still feel wet after cleaning?
It means you've used too much solution or you've still got solution on your brush. Wipe off as much as possible and leave to air dry.
Small brushes should dry in no time/within minutes! Please note bigger brushes take longer to dry due to their density.
✧ What do I do with excess solution in the jar?
We recommend only pouring out a very shallow amount of solution, just enough to dip the tip of the brush so you don't end up with excess solution.
Should this happen, pour the excess down the sink, give the jar a rinse and leave to air dry. DO NOT pour back into your bottle as this will contaminate the formula.
✧ Does the cleaner work on all types of brushes?
Yes! It works on both natural and synthetic brushes.
However, for delicate brushes, be extra gentle when swiping them on the towel to avoid damaging the bristles.
✧ Does the cleaner have a strong smell?
GlowOff Instant Makeup Brush Cleaner is designed to evaporate quickly and leave behind a light, fresh scent—nothing too overpowering!
✧ Still have questions?
We’re here to help! Drop us an email at hello@glowoff.com.au, and we’ll be happy to assist.